Dear Seller’s
I recently placed an order for an A4-sized, but unfortunately, I received an A5-sized item instead. Below are the details of my order:
As this was not the correct size I ordered, I kindly request either:
A full refund for the incorrect item received, OR
The correct A4-sized item to be sent to me as soon as possible.
I am happy to return the incorrect item if needed. Please let me know how to proceed. I appreciate your prompt response and assistance in resolving this matter.
Looking forward to your reply.